Can Travel Agents Beat Web Fares?

Unless you have had a close relationship with a travel agent for many years, there is a good chance that you will at least match or often beat a travel agent’s search, for several reasons:
• Travel agents have little incentive to spend considerable amounts of time in search of rock-bottom fares since commissions are low or nonexistent.

  • The computer systems used by agents are frequently the same as online agents and airline Web sites.
  • In certain circumstances, travel agents do not have access to Web only fares offered by the major travel reservations Web sites.
  • An agent will typically charge an additional service fee—most likely at least $25.

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