Low-Cost Airline Web Sites
If you are interested in the low-cost airlines which may not be available from the neutral retail travel agent Web sites, check out Internet sites for low-cost airlines, such as Southwest Airlines, JetBlue, America West, Frontier, ATA, AirTran, Spirit, and so on.
Southwest Airlines is widely regarded as the ‘‘champion cheap airline,’’ having been profitable every single quarter since 1972. Its operational prowess, including on-time performance and customer service, is excellent; and the proportion of tickets purchased at its Web site Southwest.com beats out every other major airline. The reason for this phenomenon is really quite easy to understand: Using Southwest.com rather than the phone to make reservations is extremely easy and fast, may offer extra frequent flyer credits, and makes understanding Southwest’s clear pricing structure remarkably simple.
But be forewarned—Southwest’s fares may not always be the cheapest, and there are a few disadvantages to flying Southwest, such as:
- Long lines to check in baggage (especially over peak holiday travel periods)
- No preassigned seating at the time of publication (those who arrive
- earliest board first, and get priority selection of seats)
- No opportunities to upgrade
- No in-flight meals
Taking these drawbacks into consideration, the savvy business traveler may want to choose a major carrier over Southwest, even if it means paying a slightly higher price.
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